Every commercial vertical has its own rhythm — restaurants need before-open scheduling, healthcare needs OSHA-trained crews, schools need child-safe chemistry. Pick your industry and see exactly how we've built our process around what you care about.
Scheduled exterior cleaning for Madison property management companies — COI-backed, recurring contracts, one vendor across your entire portfolio. Site visit within 24 hours.
View property management servicesRestaurant-grade exterior cleaning in Madison — kitchen hood exterior, grease-spot removal, health-code-ready walkways, after-hours scheduling. Site visit within 24 hours.
View restaurants servicesSparkling storefronts drive foot traffic. Window cleaning, entryway pressure wash, and seasonal refresh for Madison retail — scheduled before open, never during your sales hours.
View retail storefronts servicesHIPAA-aware, OSHA-compliant exterior cleaning for Madison medical offices, clinics, and healthcare facilities. Medical-grade biocide, BBP protocols, after-hours scheduling.
View healthcare facilities servicesChild-safe exterior cleaning for Madison-area schools, daycares, and universities. Summer maintenance windows, playground-safe chemistry, background-checked crews.
View schools & education servicesReverent exterior cleaning for Madison churches, historic buildings, and cemeteries. Soft-wash historic siding, stained-glass window cleaning, headstone restoration.
View churches & religious servicesWeekend and after-hours exterior cleaning for Madison office buildings. Parking ramp pressure wash, exterior glass, entryway detail. Zero tenant disruption.
View office buildings servicesCommunity amenity cleaning for Madison HOAs and condo associations. Pool-house pressure wash, clubhouse windows, shared walkways, entry-monument cleaning. One contract.
View hoa & community associations servicesEPA-registered hospital disinfectants on healthcare entryways, USDA A1 food-contact-safe degreasers in restaurant back-of-house, D/2 Biological Solution on historic church masonry, child-safe biodegradable chemistry on school playground surfaces. Every vertical has a chemistry whitelist and a blacklist we operate inside of — documented in SDS binders provided to your facilities director before first visit.
Restaurants get pre-open or post-close windows. Healthcare gets 5 a.m. weekday or Sunday evening. Schools get the 9-week summer maintenance window. Churches get Monday-Thursday only, never during liturgical seasons. Offices get weekend service to stay invisible. Retail gets pre-open before customer arrival. We do not impose a generic schedule on a vertical whose operating rhythm does not allow it.
HIPAA and BBP training certificates for healthcare crew. Wisconsin Statute §118.13 background-check vendor-vetting for schools. COI naming plaza management for retail tenants. EPA-Listed disinfectant registry for any hospital-grade work. Dane County food code awareness for restaurants. Each vertical has a procurement team that asks for different documentation — we provide it without asking what they need first.
Healthcare crews complete annual OSHA Bloodborne Pathogen Standard training. School crews complete background-check documentation and per-district orientation. Church crews understand reverent scheduling and historic-masonry preservation protocols. Office crews understand Class A weekend invisibility standards. Retail crews understand before-open execution. Generic pressure-washing experience does not substitute.
The baseline that applies to every commercial vertical we serve. On top of this, each industry adds its own protocol layer.
Some of our largest commercial clients run portfolios that cross verticals — a property management company administering a mixed-use building (office above retail with a healthcare tenant on the second floor), a hospital system with outpatient clinics, parking ramps, and physician office buildings, a school district with K-12 buildings plus daycare facilities plus a community center. Each of these creates a coordination challenge most exterior cleaners cannot solve without sending multiple separate crews or imposing one-size-fits-all chemistry across surfaces that need different treatments.
Our approach uses one master service agreement covering the entire portfolio, with vertical-specific scopes layered underneath. The office wing of a mixed-use building gets the weekend-execution office protocol. The retail ground floor gets the before-open retail protocol. The healthcare tenant gets EPA-Listed hospital-grade disinfectant on its dedicated entryway with full BBP-trained crew. The shared facade gets a coordinated soft-wash that respects the most-restrictive tenant requirement. All of this lands on a single quarterly invoice with line items by tenant and by surface, photo documentation organized by location, and a single account manager (typically Ashton Ferry personally for multi-vertical portfolios) who knows your buildings, your tenants, and your accounting code conventions.
Multi-vertical portfolios save 15-22% versus running separate vendors per vertical, eliminate vendor-management overhead on your property-management team, and produce annual board-meeting or ownership-review documentation packets that consolidate every dollar spent across every property and surface. Most of our largest commercial clients started with a single-property first visit and expanded to portfolio scope over their first year with us.
No. The Total Wash Co. operates a single Madison-based field operation with industry-specific protocols layered on top. The same crew, the same trucks, the same insurance, and the same documentation standard apply across property management, restaurants, retail, healthcare, schools, churches, offices, and HOAs — what changes is the chemistry, scheduling, and compliance documentation for each vertical.
$2M general liability through Cincinnati Insurance, $1M commercial auto, full Wisconsin workers' compensation through The Hartford, and a $5M umbrella policy. We issue COI naming your facility or management entity as additional insured before any first visit. COI is re-issued annually as standard practice.
Volume discounts begin at 3 properties (5-8% below per-job pricing), deepen at 10 properties (10-15%), and at 25+ properties reach 15-18%. Multi-year contracts add another 2-3 percentage points. Pricing is always quoted as a single annual contract with monthly or quarterly billing tied to your property codes.
Yes. Standard packet includes COI, W-9, SDS binder for every chemical applied, OSHA training records, background-check certificates per crew member, City of Madison Stormwater Permit M-001-15 compliance, and vendor-vetting documentation per industry-specific requirements (Wisconsin Statute §118.13 for schools, EPA Listed disinfectant registrations for healthcare, etc.).
Standard turnaround on a commercial RFP is 5 business days for single-property scopes and 7-10 business days for multi-property or multi-year contracts. Emergency one-off jobs (storm cleanup, graffiti, biohazard) are scoped within 24 hours and serviced within 48 hours.
Our commercial program services every industry above across these Madison-area cities.
We serve commercial clients across every vertical in Dane County. If your industry isn't listed above, call us directly or request a site visit — we'll build a scope for whatever you run.