The Total Wash Promise
100% Satisfaction — Guaranteed
If you're not happy with our work, we come back and make it right — same day if possible, no questions asked. If we can't make it right, you don't pay. Backed by Ashton Ferry, owner since 2021, serving Madison and all of Dane County.
Our work speaks for itself
What is The Total Wash Promise guarantee and what does it cover?
Every job from The Total Wash Co. comes with a full satisfaction guarantee — no fine print, no conditions. If you're not happy with the results within 48 hours of service, call or text us and we return to re-clean the affected area at no charge. If we still can't make it right, you don't pay for that portion of the job. This covers all residential and commercial services across every city we serve in the Madison metro: Middleton, Fitchburg, Verona, Sun Prairie, Waunakee, Monona, McFarland, Maple Bluff, and Shorewood Hills. For window cleaning, the streak guarantee is specifically 48 hours. For soft wash house washing, if biological growth returns within 90 days on a freshly treated surface, we come back free.
How to Use Your Guarantee
Three simple steps. No hoops, no runaround.
Let Us Know
Call or text within 48 hours of your service. Tell us what's not right — no explanation needed.
We Come Back
We'll re-clean the area within 24 hours — same day if possible. No charge, no questions.
Still Not Happy?
If we still can't make it right, you don't pay for that portion of the service. Period.
What's Covered
Every service. Every property. Every customer.
- All residential services — windows, exteriors, gutters, surfaces, seasonal
- All commercial services — buildings, parking, property management
- All service areas across Dane County
- First-time and recurring customers alike
- No fine print, no hidden conditions
- Valid for 48 hours after service completion
Backed by Real Insurance
Our guarantee isn't just words — it's backed by $2 million in general liability insurance, workers' compensation on every employee, and full bonding. Your property is protected.
- $2M general liability insurance
- Workers' compensation coverage
- Fully bonded
- Certificate of Insurance on request
Don't Take Our Word for It
"After being stood up by two other companies, The Total Wash actually showed up exactly when they said they would. They cleaned our windows and even noticed our gutters were clogged — pointed it out without any hard sell. Refreshingly honest and reliable."
"We hired a cheaper company for pressure washing and they damaged our deck stain and left streaks everywhere. The Total Wash came in, fixed everything, and made our deck look better than new. They explained exactly what went wrong and how they'd prevent it. True professionals."
"What impressed us most was how carefully they moved our patio furniture and protected our landscaping. When they finished, everything was back in place — not a single plant disturbed. It's the little things that show they care about your property."
Ready to See the Difference?
Every job is backed by The Total Wash Promise. Get your free quote today.
Get Your Instant Price. No Surprises.
See exact pricing in 60 seconds — no call, no pressure. No surprises, no hidden fees — just honest pricing.
What you'll receive:
- Written estimate with line-by-line pricing
- Scope of work explained — no jargon
- Scheduling options that work around your life
- Zero pressure. Take your time.
The Total Wash Promise
If you're not 100% happy with our work, we'll come back and make it right — same day if possible, no questions asked. That's The Total Wash Promise.
Get Your Instant Price
See exact pricing in 60 seconds — no phone call, no obligation.